All packages are dispatched from warehouses in Australia. Shipping times may vary depending on your location and the supplier. Typically, it takes between 3-7 business days for your order to arrive within Australia and potentially 7-14 business days in New Zealand.

We do not currently ship internationally, only within Australia and New Zealand.

We have a 30-day return policy. If you are not satisfied with your purchase, you can return the item within 30 days of receiving it for a refund or exchange. Please make sure the item is in its original condition, unused, and in its original packaging. To initiate a return, please contact our customer support team at support@gotsometime.com.

Read more on our refunds page.

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on our website or the shipping carrier's website. Please allow 2-3 business days for the tracking information to be updated.

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer the option to pay with PayPal for added convenience and security.

Most of our watches are water-resistant, but not completely waterproof. They can withstand splashes of water and brief immersion in water, but we do not recommend wearing them while swimming or bathing.

Please refer to the product description for specific water resistance ratings.

Once an order has been placed, it is processed and shipped as quickly as possible. Therefore, we cannot guarantee that changes or cancellations can be made.

If you need to make any changes to your order, please contact our customer support team immediately at support@gotsometime.com and we will do our best to assist you.

The warranty period may vary depending on the brand and model of the watch. Please refer to the product description or contact our customer support team for more information on the specific warranty coverage.

Yes, all our watches are 100% authentic. We source our products directly from reputable manufacturers and authorized distributors. We guarantee the authenticity and quality of every watch we sell.

If you have any further questions, concerns, or need assistance, please don't hesitate to contact our customer support team at support@gotsometime.com. We are here to help and will respond to your inquiry as soon as possible.